EU right-of-withdrawal (Widerruf) handling for your Shopify store. Your customers submit withdrawal requests directly from your storefront — your team reviews and resolves them right inside the Shopify admin.
A themed, multilingual two-step form on your storefront. Logged-in customers get their details prefilled; guests use a lightweight popup.
Review requests, change statuses, notify customers, link orders in both directions — all embedded in your admin, no extra login.
Localized confirmation and status-update emails, with fully customizable templates per language on the Pro plan.
Every request gets a tracking link, an order-status badge, and an inline list in the customer account — no support tickets needed.
Five-state processing (requested → review → return → accepted/declined) with a full audit history and the EU withdrawal period built in.
Customers can attach invoices or photos to a request; staff can add documents from the admin side.
Already have a Shopify store? Enter your shop domain to install the app directly.
You'll be redirected to Shopify to approve the installation.